FAQ

Below are our most Frequently Asked Questions about tailoring, alteration services and sew repair. If you do not see your question, please feel free to contact us.

Do you replace zippers?

Yes, Madam to Sews does offer zipper replacement on coats, down coats, athletic wear, pants, jeans, backpacks, sleeping bags, dresses, skirts, and most garments. Zipper length and your particular piece of clothing vary. Please come in for a price on your zipper replacement.

What is your turn around time?

Madam to Sews usually has a turnaround time of ten to twelve days on common alterations like hemming pants, zipper replacements and simple women’s alteration. Call and let us know about your alterations and we can give you a better time frame.

What are your hours?

Monday & Tuesday 9:00-4:00
Thursday & Friday Noon-6:00
Wednesday & Saturday appointments available by request.

Is Madam to Sews open on Saturday or Sunday

Madam to Sews reserves Wednesday and Saturdays for appointments only. We do not accept walk-ins on these days. And we are closed on Sunday.

Do you alter prom dresses?

Yes, Madam to Sews does alter prom dresses and gowns. We accept appointments for prom dresses from February through May. Make your appointment as soon as you have your dress. Prom dress alterations range from simple hems to full dress resizing.   

Do you make patio cushion covers?

Yes, Madam to Sews does make patio cushion covers. We also cut new foam inserts. Madam to Sews will help you with your fabric choice, yardage calculations and online sources but we do not sell fabric.

Do you sew on Boy Scout or other Organization badges?

Yes, Madam to Sews will sew on your badges. We try to have your item ready for the next time you need it.

Does Madam to Sews do urgent alterations?

Madam to Sews will try to accommodate your sewing and stitching needs. Please call and let us know your situation.

Do you do “original hems” on jeans?

Yes, Madam to Sews does  “original hems” on jeans. Please make an appointment for this service.

Reviews

'Had a great experience here with Linda. She was able to fit me in for a hem on a bridesmaid dress with a tight time line and had a great return time on it. She was also very pleasant and had good customer service. Would definitely go back for any other alterations and would recommend to anyone.'
-Elizabeth S.
'Linda did a skillful job on three items that needed altering. They now fit perfectly. She is presently creating a sack for my granddaughter's sleeping bag. Linda is extremely professional and talented. She is a pleasure to work with. I'll be returning! '
-Carol G.
'Linda is a skilled seamstress, true professional and a joy to work with. She did our family's mending and altered my dress perfectly! She has worked on mother of the bride dresses and wedding gowns for friends I've referred, and they were delighted with the results. Thank you Linda!'
-Lisa S.
'The owner Linda is so customer-focused, skilled and friendly! Customer service ‘like it used to be’. You won’t be disappointed!'
-Linda K.
'Very satisfied with the service. Prompt and professionally done.'
-Keith B.

Location

542 1/2 Hopmeadow Street
Behind the UPS Store
Simsbury, CT 06070
(860) 936-4718
*** Please use 538 Hopmeadow St. in your GPS

Hours

Summer Hours through September 16th:

Tuesday & Thursday 10:00-6:00
Other times and days available by phone appointment.